Our Compliance
Compliance & Regulatory Information
At Wylie Community Counseling, we believe trust, safety, and transparency are essential parts of care. Compliance helps ensure that we provide services responsibly, ethically, and in alignment with professional standards that protect the well-being of the people we serve.
We are committed to operating in accordance with applicable laws and regulations while maintaining a thoughtful, client-centered approach. Our goal is to create a space where individuals feel informed, supported, and confident in the care they receive.
Resources for Patients
Compliance Concerns & Reporting
If you believe you have encountered fraudulent or unethical business practices in Texas, you have the option to contact the Texas Attorney General’s Office to submit a consumer complaint.
License Violation Questions & Concerns
If you believe a clinician may not have followed professional or licensure standards, you may reach out to the applicable licensing board for support or further information.
Request Access to Your Records
Client records are retained for seven years, or five years after a former minor client turns 18. If you need access to your records, requests can be made through our email. Administrative fees may apply.
